---
title: Fair Usage Policy
description: "## FAIR USAGE POLICY LX INDIA is committed to maintaining a safe, fair, and reliable marketplace environment for all users. To maintain Platform integrity and prevent misuse, LX INDIA may review account activity, including order history, cancellations, return and refund…"
url: "https://cx.lxindia.com/docs/fair-usage-policy/"
updated: "2026-09-12"
category: "LX INDIA - Terms of Use"
tags:
  - "Buyer-Account"
  - "Catalog-Policy"
  - "legal-policy"
  - "policy-violation"
  - "Privacy-Policy"
  - "Terms-and-Conditions"
---

# Fair Usage Policy

## FAIR USAGE POLICY

LX INDIA is committed to maintaining a safe, fair, and reliable marketplace environment for all users.

To maintain Platform integrity and prevent misuse, LX INDIA may review account activity, including order history, cancellations, return and refund requests, payment-related activity, claim patterns, and other account-level information relevant to Platform security and customer support.

If LX INDIA identifies activity that appears excessive, abnormal, fraudulent, or inconsistent with genuine customer usage, including:

- Repeated or excessive return requests;
- False, misleading, or unsupported claims;
- Unusual cancellation patterns;
- Misuse of refund facilities;
- Attempts to exploit Platform offers, promotions, or services;

LX INDIA may take appropriate measures to protect users, sellers, payment partners, and the Platform.

Such measures may include:

- Limiting access to certain Platform features;
- Restricting transactions;
- Placing certain requests under additional review;
- Suspending or terminating access to the Platform where appropriate.

Such actions may be taken with or without prior notice depending on the circumstances and applicable requirements.