---
title: Grievance Officer
description: "In accordance with the Consumer Protection (E-Commerce) Rules, 2020, LX INDIA has appointed a Grievance Officer for addressing Buyer grievances received through the Platform. **Name:** Devika Raju **Designation:** Grievance Officer **Email:** [legal@mail.levelxmicro.com](mailto:legal@mail.levelxmicro.com) **Contact Number:** +918891494437 **Office Address:** 2nd Floor, 523/3,…"
url: "https://cx.lxindia.com/docs/grievance-officer-3/"
updated: "2026-10-22"
category: Grievance Policy
---

# Grievance Officer

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, LX INDIA has appointed a Grievance Officer for addressing Buyer grievances received through the Platform.

**Name:** Devika Raju
**Designation:** Grievance Officer
**Email:** [legal@mail.levelxmicro.com](mailto:legal@mail.levelxmicro.com)
**Contact Number:** +918891494437
**Office Address:** 2nd Floor, 523/3, Keli Arcade, Near KSRTC Bus Stand, Mavelikara, Alappuzha, Kerala – 690101, India.