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Handling Deliveries Reported as Damaged, Tampered, or Incorrect

Handling Deliveries Reported as Damaged, Tampered, or Incorrect Where a shipment is visibly damaged, appears tampered...

How LX INDIA Retains and Preserves Information

How LX INDIA Retains and Preserves Information LX INDIA retains information only for periods that are...

How LX INDIA Maintains Platform Integrity

How LX INDIA Maintains Platform Integrity To protect the integrity of the marketplace, LX INDIA reserves...

How LX INDIA Protects Information

How LX INDIA Protects Information LX INDIA treats the protection of information as a core operational...

How Products Are Presented and Promoted on our Platform

How Products Are Presented and Promoted on our Platform LX INDIA is a commercial marketplace, and...

How information enters the LX INDIA platform

How information enters the LX INDIA platform Information reaches LX INDIA through defined and practical channels,...

Handling Delays, Damage, or Loss during Transit

Handling Delays, Damage, or Loss during Transit Once a product has been handed over to the...

How Products Are Packed and Handled

How Products Are Packed and Handled Sellers are responsible for ensuring that products are packed securely...

How Deliveries Are Handled

How Deliveries Are Handled All orders are delivered through logistics partners approved by LX INDIA. Sellers...

How Your Order Moves Forward

How Your Order Moves Forward Once your order is confirmed, the seller begins preparing the product...

How Commission Is Calculated — Simple Explanation

How Commission Is Calculated — Simple Explanation For example, If you sell a smartwatch at ₹2360/-Taxable value:...

How Cancellations and Returns Affect Payments

Customer cancellation within 30 minutes: If a customer cancels an order within 30 minutes of placing...

How Customer Payments Are Received and Recorded

Seller Wallet and Settlement Whenever a customer places an order on the Platform and successfully completes...