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Use of the Platform #

By accessing or using the LX INDIA Platform, you agree to use it only for lawful purposes and in compliance with these Terms and applicable laws.

You must not: #

  • provide false, misleading, or incomplete information (including during registration, orders, cancellations, returns, or complaints);
  • impersonate any person/entity or misuse another user’s account;
  • place fraudulent, abusive, or fake orders, or misuse COD, cancellations, returns, replacements, refunds, or chargebacks (including return abuse or returning tampered/used/different items);
  • upload or post unlawful, abusive, obscene, defamatory, harassing, hateful, or infringing content (including reviews and feedback);
  • promote off-platform transactions, competitors, or external links through reviews, Q&A, messages, or any Platform feature;
  • use bots, crawlers, scraping tools, or attempt to interfere with, damage, or gain unauthorised access to the Platform, systems, or data.

Platform Rights #

LX INDIA may remove content, cancel transactions, restrict features (including COD/returns/refunds), or suspend/terminate accounts if it reasonably believes there is misuse, fraud, policy violation, or legal non-compliance. Such action may be taken with or without prior notice, depending on the seriousness of the breach.