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Handling Delays, Damage, or Loss during Transit #

Once a product has been handed over to the delivery partner, it remains in transit until delivered or returned.

LX INDIA does not physically handle products during transit. However, if an order is delayed, lost, or damaged, LX INDIA will assist by coordinating with the seller and delivery partner to help resolve the issue.

Eligibility for replacement or refund will be assessed under the Return and Refund Policy.