FAIR USAGE POLICY #
LX INDIA is committed to maintaining a safe, fair, and reliable marketplace environment for all users.
To maintain Platform integrity and prevent misuse, LX INDIA may review account activity, including order history, cancellations, return and refund requests, payment-related activity, claim patterns, and other account-level information relevant to Platform security and customer support.
If LX INDIA identifies activity that appears excessive, abnormal, fraudulent, or inconsistent with genuine customer usage, including:
- Repeated or excessive return requests;
- False, misleading, or unsupported claims;
- Unusual cancellation patterns;
- Misuse of refund facilities;
- Attempts to exploit Platform offers, promotions, or services;
LX INDIA may take appropriate measures to protect users, sellers, payment partners, and the Platform.
Such measures may include:
- Limiting access to certain Platform features;
- Restricting transactions;
- Placing certain requests under additional review;
- Suspending or terminating access to the Platform where appropriate.
Such actions may be taken with or without prior notice depending on the circumstances and applicable requirements.
