Your LX INDIA Account #
1. Account Creation #
To purchase products on LX INDIA, you must create an account by providing the information requested at the time of registration, which may include your name, phone number, email address, and delivery details. You agree to provide information that is true, accurate, complete, and up to date at all times.
Your account must represent your real identity. You shall not create an account using false information, impersonate any person or entity, or misuse another person’s identity or contact details. You are responsible for promptly updating your account information whenever any of your personal or contact details change, to ensure correct communication and timely delivery of orders.
2. Account Security #
You are solely responsible for maintaining the confidentiality of your account credentials (including passwords, OTPs, and any other authentication details) and for all activity carried out through your account. Any actions performed using your account shall be deemed to have been authorised by you.
If you become aware of any unauthorised access, security breach, suspicious activity, or misuse of your account, you must notify LX INDIA immediately and cooperate with any verification or investigation required to protect the Platform and its users.
LX INDIA shall not be liable for any loss or damage arising from your failure to secure your account, or from unauthorised use of your account caused by your negligence or failure to maintain confidentiality of login credentials.
3. Account Suspension / Termination #
LX INDIA reserves the right, at its sole discretion and without liability, to suspend, restrict, or permanently terminate your account (with or without prior notice, as appropriate) if:
- you violate these Terms of Use or any Platform policy;
- you provide false, misleading, incomplete, or inaccurate information;
- you engage in suspicious, abusive, fraudulent, unlawful, or unauthorised activity;
- your actions may cause harm to other users, sellers, LX INDIA, or the Platform’s integrity; or
- such action is required to comply with applicable law, a court order, or directions from any governmental or regulatory authority.
Upon suspension or termination, LX INDIA may cancel pending orders, restrict access to Platform features, or take any other steps reasonably required to protect users, sellers, and the Platform.
4. Account Closure #
If you wish to stop using the Platform, you may request the closure of your account at any time. However, LX INDIA may process such closure only after completing any pending orders, refunds, returns, chargebacks, disputes, investigations, or compliance requirements.
