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Refund policy
- Purpose and Applicability
- Eligible Returns and Seller Obligations
- Verification of Returned Products
- Rejection of Return Requests
- 5. Customer Choice of Refund or Replacement Process
- 6. Refund Process and Seller Recovery
- 7. Seller Payment and Settlement Adjustments
- 8. Non-Returnable Products
- 9. Seller Responsibilities
- 10. Order Cancellation Due to Seller Issues (Out-of-Stock / Listing Mismatch)
- 11. Lost-in-Transit / Delivery Failure
- Customer Refusal / Return-to-Origin (RTO)
- Fraudulent, Misleading, or Abusive Return Claims